First Convenience Bank at 1635 Market Place Boulevard, Irving, Texas.

Went to this location yesterday. I wanted to close one checking account & open another, transfer money from checking to savings, & deposit a check. EVERY BRANCH IS SLOWER THAN MOLASSES. But, this was a nightmare. After finally getting it done, I wasn't told that I needed to order checks IN PERSON for the new checking!! The person "helping" me would talk over me when I tried to ask a question , but she was answering what she assumed I was asking because she interrupted instead of listening. Then, she got upset with me when I asked, "Will you let me talk?" Now, I will have to go back to order the checks.